Evaluating quality assurance

Ireland“… The report is valuable in many respects, but it follows the pattern of many quality assurance initiatives in that it concentrates on institutional arrangements rather than the more important question of what it is that these institutions are actually supposed to protect or assure or enhance. As I have noted before in this blog, quality understood as process is not always helpful, in that the main output of such an approach is often bureaucratisation. Even at a national level we have a pretty incomplete view of what constitutes quality, beyond a desire for clear evaluation processes …” (more)

[Ferdinand von Prondzynski, University Blog, 28 September]

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