“‘Wholly ineffective and probably incapable of running a whelk stall,’ was one of the less flattering opinions of managers expressed in a survey of higher education staff. Other responses included a lecturer’s description of university leaders as ‘top-down petty bureaucrats whose main interest is in making money’, and a professor’s complaint that ‘at senior level the quality of management and leadership is unacceptable – there is a serious lack of accountability’. The comments were made to researchers who investigated levels of trust in higher and further education institutions. They presented their results last week to the Society for Research into Higher Education …” (more)
[John Gill, THE, 18 December]