“Suppose a college dean wanted to predict which first-year students would remain continuously enrolled at her institution for at least three years. She might look at the students’ standardized-test scores, their study habits, or whether they live on campus. Those are all factors that are known to be associated with retention rates. But she might also try asking first-year students a simple question: Do you like it here? …” (more)
[David Glenn, Chronicle of Higher Education, 2 June]