Why companies tend to be bad at sharing knowledge

“The big problem with knowledge sharing within organisations is that staff often don’t want to share, according to a new study by four Canadian academics. They found that even in companies that had invested heavily in knowledge management software – and that’s a huge business, on both sides of the Atlantic – initiatives would often fail because employees basically weren’t keen on other people benefiting from their hard-earned knowledge. The answer, the academics suggest, is to provide people with better incentives to share – and, possibly, to use email a bit less …” (more)

[James Taylor, Management Today, 2 June]

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