Mind Your Tone

UK“In the brave new world of know-biz, universities now issue ‘tone of voice’ marketing-correctness drills to staff charged with handling the ‘brand’. The comms and marketing wonks who write them face a tough challenge: to pander to their institution’s special-snowflake syndrome, while spouting the same commercial cobblers as everyone else …” (more)

[Glen Newey, London Review of Books, 10 April]

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