Experts urge universities to review student terms and conditions ahead of new consumer protection drive

Posted in Legal issues on June 12th, 2015 by steve

UK“UK higher education (HE) providers must review their terms and conditions for students ahead of an upcoming compliance review or risk civil – or, in extreme circumstances, criminal – sanctions …” (more)

[Rami Labib and Richard Snape,, 11 June]

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Universities warned over breaching consumer law

Posted in Legal issues on March 12th, 2015 by steve

UK“Universities have been warned by the Competition and Markets Authority that they ‘may be in breach of consumer law’ if they fail to meet obligations to students …” (more)

[John Morgan, Times Higher Education, 12 March]

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Students facing ‘unlawful’ small print at almost 30 universities

Posted in Legal issues on February 5th, 2015 by steve

UK“Many universities are using ‘unlawful’ terms allowing them to make ‘unfair’ changes to courses midway through a degree, a consumer watchdog has said. About half of universities use terms that give them the freedom to change courses after students have signed up, according to a new survey of UK universities by Which? …” (more)

[Jack Grove, Times Higher Education, 5 February]

[The Which? report is here.]

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OFT warns universities and higher education groups about sanctions on students

Posted in Legal issues on February 18th, 2014 by steve

“Practice of preventing students with non-tuition fee debts from continuing or graduating may breach consumer laws …” (more)

[Peter Walker, Guardian, 18 February]

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The Office of Fair Trading targets universities

Posted in Legal issues on September 2nd, 2013 by steve

“The Office of Fair Trading, apparently at the request of the National Union of Students, has started an investigation into whether some of the sanctions imposed by universities on students, which may prevent them from progressing or graduating if they owe the university money, are unfair …” (more)

[Registrarism, 2 September]

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Universities should plan now for commercial approach to student debt as OFT investigates degree-withholding

Posted in Legal issues on August 19th, 2013 by steve

“Universities need to adopt more commercial ways of making students settle non-academic debts because an Office of Fair Trading OFT investigation is likely to find that withholding degrees breaches consumer protection laws …” (more)

[OUT-LAW, 19 August]

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Universities Investigated After Denying Students Degrees Over Unpaid Library Fines

Posted in Legal issues on August 6th, 2013 by steve

“… Basic research by the OFT found half of the 50 universities sampled had terms and conditions which could potentially be viewed as ‘unfair’, meaning many institutions could face court action …” (more)

[Huffington Post, 6 August]

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